Whistleblowing

Complaints Handling


Grievance Center

For the purpose of providing a trusted channel for the Company’s stakeholder to expresses dissatisfaction about an action or lack of action, about the standard of service/deficiency of service of the Company or asks for remedial action, ITM provides a channel to systematically resolve those grievances at Voice of Stakeholders (VoiS) www.voisitmg.com.


Reporting Flow

Wbs reporting flow