Whistleblowing system is important for the company to increase and sustain ethical conformance of employee. It is part of internal control environment especially in reducing the risk of frauds and legal incompliance.

In having an effective, transparent and trustworthy whistle blowing system, the company has developed a whistle blowing policy rooted to the company’s core values and in accordance with the good corporate governance principles and practices.

The whistle blowing policy and system was established to encourage employees and other stakeholders to bring ethical and legal violations they are aware of to an internal authority either directly or indirectly via an appointed independent third party so that action can be taken immediately to resolve the problem.

The whistle blowing policy applies to all and any of the employee of ITM Group including Commissioners and Directors.

Reasonable protection for the whistle blower with good intention is provided in particular confidentiality of the reporter's identity and the information being reported, protection against possible retaliation, and work security.

Facility to accommodate the policy named as IWBC (Independent Whistle Blower Center) and assessable at www.iwbcitmg.com. In 2013, ITM established a new channel through PO BOX 1070 JKS 12010. Therefore, currently there are two channels through which the WBS receives wrongdoing reports, via IWBC website and PO BOX.